Topic 7: Library 2.0 ScepticsThis is a featured page

Topic name: Library 2.0 Sceptics

Participants: the entire group back in the auditorium

Facilitator: Kathryn Greenhill

What do the sceptics say? Corporate structures – standard operating environments get in the way
  • Too overwhelmed by multitude of tools
  • How is that my job?
  • Just tell me which one is relevant today
  • Digital Divide – bandwidth Filtering Time and Cost – where is the payoff???
  • Can’t see how it fits into their workflow
  • They are just groaning
  • Sceptics don’t step up to learn more about what’s happening out there – what happened to lifelong learning?
  • Divide between service and systems people – systems staff are not keen to support new services
  • Innovation fatigue – experimenters get tired of trying and marketing new things
  • Students seen as wasting their time when they are using popular sites like Facebook, Myspace and chat – concerns about effective utilization of resources and in schools teachers are obliged to make sure that students are on task. Maybe not such a concern at higher education level, where more students have chosen to attend, or are treated as adults who can choose whether to be on task or not
  • Shifting gears mentally is challenging
  • Privacy/copyright/ownership risks appear too great for some.
  • Beta angle is seen as too risky
  • I refuse to create another web account!
  • Just as I get to know it – it will disappear
  • Password management is a pain
  • Cult of the amateur is seen as dominant and this new fangled web stuff is dumbing down – where is the quality, rigour


Some Counter Points
  • Information literacy is one of our core services to help our customers deal with content effectively.
  • We can’t just give up now, because we are overwhelmed with the multitude of new genres and the vastness of WWW.
  • Libraries have a role in teaching appropriate use and critical thinking about the content.
  • Role in modelling appropriate behaviour in the web space
  • Younger generations see this stuff as what they do – it is not seen as just for fun
  • These are tools that can be used to do your work


How to get there…
  • Change of culture – director authorises staff to ‘play’ so that they can learn
  • Stop talking about web 2.0 as though it was play, treat it as work.
  • Work equity – some staff are doing this in their spare time, but are doing it for work purposes – if this is the case we are demonstrating that this is not REAL work.
  • Embed the tools into everyday workflows. IM and blogging are just a different mode for carrying out traditional services of communication and information sharing.
  • Don’t use jargon – so you don’t bamboozle them
  • Foster support from colleagues, management and IT – educate them about the positives
  • Think about how to foster curiosity in the workplace again


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